Mark Zuckerberg praised India in December as a special and important country for Facebook Inc., saying that millions of people there use its platforms every day to stay in touch with family and friends. Internally, researchers were painting a different picture: Facebook’s products in India were awash with inflammatory content that one report linked to deadly religious riots.
Inflammatory content on Facebook spiked 300% above previous levels at times during the months following December 2019, a period in which religious protests swept India, researchers wrote in a July 2020 report that was reviewed by The Wall Street Journal.
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