There’s social capital, and then there’s social media capital. A Twitter user put the latter to the test by asking Pizza Hut to trade one XL pizza, six garlic breads and one Coca Cola. The “asking price" set by Pizza Hut was 10,000 likes. However, it was not a happy ending even though the Twitter user got 10,000 likes for his tweet. The deal soon went sour with both parties bickering. The original tweet by user Zohad currently has over 18,000 likes, and Pizza Hut too was willing to make good of its promise. The problem occurred when the company said the pizza would take two weeks to be delivered, and that only large was a size option. Zohad was not willing to compromise on the size and said the deal was off if it was anything less than what he had asked for. “Will take 2 weeks? Large only?
Forget it, keep your pizza man, don’t want it. This is disrespectful to all the people who participated. I’m not going to pizza hut ever again," he tweeted.
I mean it's worth a try. pic.twitter.com/rCqcqlSo8z— Zohad (@Zohadtweets) October 1, 2021
Will take 2 weeks ? Large only ?Forget it, keep your pizza man, don't want it. This is disrespectful to all the people who participated. I'm not going to pizza hut ever again. pic.twitter.com/BJBqxllzJq— Zohad (@Zohadtweets) October 2, 2021
In response, Pizza Hut said, “We have permanently discontinued XL. Only Large is available. Sorry, should have pointed that out earlier. We can’t commit a time period lesser than that. Don’t worry, you’ll get it within 2 weeks." This was where the bargaining got too real. Zohad asked for two large pizzas by way of a truce, but Pizza Hut did some math that said no: “2 large pizzas are not equal to 1 XL pizza. 2 large pizzas = 24 inches while 1 XL pizza = 15 inches. The offer is the same. Please respond by tonight with your address and contact details, after which this offer won’t stand. Looking forward to serving you. Apologies again…" Zohad argued back: “You don’t apologize & give deadlines in the same breath. That tweet alone gave you a million impressions & yet arguing like a child on a couple o inches. This is embarrassing. I don’t want your pizza or anything to do with you, get out of my mentions. #pizzahutcancelled"
You don't apologize & give deadlines in the same breath. That tweet alone gave you a million impressions & yet arguing like a child on a couple o inches. This is embarrassing. I don't want your pizza or anything to do with you, get out of my mentions. #pizzahutcancelled https://t.co/F1TO9cBNjZ— Zohad (@Zohadtweets) October 2, 2021
Ultimately, however, Zohad ended up winning the bargaining round, with Pizza Hut conceding to sending him two large pizzas. It appeared that Pizza Hut, or whoever was interacting on behalf of the outlet on social media, gave in to all the pressure as some users went as far as to say they would “boycott" Pizza Hut. Most people were Team Zohad on this one.
"Dont worry you ll get it" ? this is not how a company like pizza hut interact, not very professional of you.— Wajid (@wajid96172737) October 2, 2021
Give him 2 large pizzas. If not then whole twitter would boycott you.— Fatmid Ul Husnain (@its_Exorcist) October 2, 2021
It's disappointing to say the least, off pizza hut forever. Do a one off XL and stick to your word
— 🅽🅴🆅🅴🆁 🅰🅶🅰🅸🅽 (@Irfanbaber) October 2, 2021
2 Large Pizzas and close the deal please. All eyes on you Pizza Hut. Make a move— Omar (@Omarakhtar007) October 2, 2021
Send him two large pizzas. Kya hogya ha and why two Weeks. Just send. How long does it take for you to bake Pizza— Tehreem Azeem (@tehreemazeem) October 2, 2021
Well, all’s well that ends well. Probably.
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