Tribune News Service
New Delhi, August 23

Union Finance Minister Nirmala Sitharaman on Monday set September 15 as the deadline for the Infosys CEO Salil Parekh to set right the glitches faced by taxpayers in accessing the new income tax portal.

Sitharaman had summoned Parekh for the meeting at which she expressed the government’s “deep disappointment and concern” about the continuing glitches in the e-filing portal of the Income Tax Department even after two and half months of its launch, stated an official news release.

Sitharaman sought an explanation from the Infosys CEO for the repeated issues faced by taxpayers. In response, Parekh said over 750 people are working on the project and Infosys COO Pravin Rao is personally overseeing this project.

In a meeting later with Finance Ministry officials, Parekh was told to put in more resources and effort.

He was also sensitised on the difficulties that the taxpayers were facing and the problems that are arising on account of the delays in the functioning of the portal.

This is the second time the company met Finance Minister Nirmala Sitharaman over the glitches in the IT portal.

The new income tax portal was launched on June 7 and ran into glitches the next day. The launch itself had been delayed to allow the company to debug the portal thoroughly.