Model: XL2546-B
Registered service request under warranty on July 23. Engineer arrived by 5th. They took it apart, tried a few things and put it back concluding the panel is dead. Said they would pass a resolution in 7 working days. They need to get intimation from BenQ itself since they are a 3rd party service provider name Fencer Services Pvt. Ltd. Have had not much relevant communication so far. No idea when they will replace/ repair. BenQ head- Siddesh K's provided numbers are always busy, Fencer's numbers are always busy. Technician number always busy and no reply on Whatsapp.
Registered service request under warranty on July 23. Engineer arrived by 5th. They took it apart, tried a few things and put it back concluding the panel is dead. Said they would pass a resolution in 7 working days. They need to get intimation from BenQ itself since they are a 3rd party service provider name Fencer Services Pvt. Ltd. Have had not much relevant communication so far. No idea when they will replace/ repair. BenQ head- Siddesh K's provided numbers are always busy, Fencer's numbers are always busy. Technician number always busy and no reply on Whatsapp.