Coimbatore: Tirupur South MLA K Selvaraj took an elderly woman in his car to a ration shop on Sunday and conducted an inquiry with its staff in her presence after she complained to him about the substandard rice that they gave her. The DMK MLA also ensured that the substandard rice was taken back and the woman was provided better quality rice. Selvaraj left the ration shop after issuing a stern warning to the staff, giving a pleasant surprise to the elderly woman as well as the public who thronged the outlet. It was when Selvaraj, who visited KVR Nagar at Karuvampalayam, was heading to the corporation school to inspect the construction of new classroom buildings, 70-year-old Kanniammal, a resident of the locality, intercepted his car. She had earlier come to know that the MLA was visiting the place. As a puzzled Selvaraj sought to know the grievance of the sexagenarian, Kanniammal began pouring out complaints against the staff of the local public distribution system (PDS) outlet. “There are lots of violations in the shop. All commodities are not supplied and the staff abuse us. You should come and warn them,” she told the MLA. Selvaraj asked Kanniammal to get inside his car and drove straight to the ration shop. At the shop, the shocked staff attempted to deny the charges. But Kanniammal stood her ground and repeated her charges once again. She said the staff would intimidate her every time she questioned them about denying products to cardholders. Selvaraj warned the staff against disrespecting the public and directed them to supply all commodities to the cardholders. “If there is a complaint again, the issue will be taken up with superior officers and action would be taken,” he warned them. The ruling party MLA then personally supervised that the staff give Kanniammal all the commodities she was eligible for.