Chaos for teenagers and locked-down office workers as TikTok and Zoom go down across Australia
- Video conferencing and social media platform have crashed across Australia
- More than 1,100 users were unable to access TikTok at 9am on Monday morning
- Another 1,721 users could not connect to Zoom virtual meetings at same time
- Office employees forced to work from home were met with error messages
TikTok and Zoom have crashed across Australia with thousands of users reporting problems creating videos and joining conferences.
More than 1,100 Australian users reported being unable to access the viral video platform about 9am on Monday morning.
Outage monitoring service Downdetector said another 1,721 users could not connect to Zoom at the same time.
Office workers and students forced to work from home in Melbourne and Sydney due to Covid-19 outbreaks said they encountered error messages while trying to log on to Zoom for virtual meetings and classes.
Zoom and TikTok have crashed across Australia with thousands of users reporting problems creating videos and joining conferences (file image of a worker on a Zoom call)
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'We are trying to do a Zoom but it keeps saying an error has occurred,' one school student reported.
Users said they were faced with messages including 'error' and '502 Bad Gateway' when trying to log into video calls on the website.
'My family member can use Zoom in the same house but I can't,' another said.
Outage monitoring service Downdetector said 1,721 users could not connect to Zoom on Monday morning
More than 1,100 Australian users reported being unable to access TikTok on Monday morning
Australians using TikTok meanwhile reported being unable to like or comment on videos or check their notifications.
'It says WiFi is the issue but I have no problem on any other app,' one TikTok user wrote.
Outages reported for both services though appeared to have dropped by 10am - with only 63 TikTok users and 847 Zoom customers reporting issues at that time.
The outage comes after the video-sharing website went down across the world in July.
The website said users in the United States were the most affected by the outage - particularly in New York and California.
The app has more than one billion users worldwide, including 200 million in the US alone.
More to come
