Hello
How do you get the CNAV to give you the pension to which you are entitled (after many years of cotisation)
I applied way back on 2/9/2020 to start 1/3/2021. The recommended lead time was 6 months, but after 11 months still no base pension, and no decision. (The complementary AGIRC/AARCO pension has been paid since 1/4/2021)
I applied on-line, and accorfing to the website the delai estimé is between 3 mois et 18 jours and 4 mois et 12 jours. A very precise window, and it still says that!
I received my relevé de carrière 28/12/2020 which I confirmed. Since then no other substantive communication despite
- 3 messages on the online platform
- 2 letters (1 recommandé)
- call to the service client
This last was especially traumatic. 15 minutes of stress-inducing music, then a minute of me answering their questions, then when I started to explain my problem, the line was cut.
After 10 months, I tried bringing in the mediator. No response, apart from an automated acknowledgement to say that the application will be ignored if anything is missing (with no explanation of what is missing).
I have tried writing again, but the automated reply says that the message will be ignored. 
I am losing patience. What can I do to get satisfaction?
Dave Huddart
Ile de France