Meet the typical Amazon customer, a college-educated married woman in the South earning $80,000

Meet the typical Amazon customer, a college-educated married woman in the South earning $80,000
·2 min read
Amazon boxes
FILE PHOTO: Amazon boxes are seen stacked for delivery in the Manhattan borough of New York City Reuters
  • Amazon has 903 facilities in the US and employs more than 950,000 people.

  • Eight in 10 US shoppers are Amazon customers, and they place an average of 74 orders per year.

  • Amazon's average customer is a white woman in the south who earns more than $80,000 per year.

  • See more stories on Insider's business page.

Amazon sells stuff online. Maybe you've heard of it.

The ecommerce giant is the second-largest retailer in the world, making net product sales of $216 billion in North America in 2020.

Founded in Seattle in 1994, there now are an estimated 903 Amazon facilities in the US, with another 839 in other countries around the world, according to MWPVL. With an employee headcount of 950,000 in the US, 1 out of 153 American workers works for Amazon.

Meanwhile, eight out of 10 US shoppers are Amazon customers, according to data from the analytics firm Numerator prepared for Insider.

Read more: Compare more than 250,000 salaries from top companies like Amazon, Google and JPMorgan with Insider's Salary Database

Numerator found that Amazon's typical shopper is a college-educated married woman, and split into two age brackets: 35 to 44 and 55 to 64. She typically lives in the Southeast, does not have children, and earns more than $80,000 per year.

The typical customer orders just one or two items per transaction, but she makes a comparatively high number of transactions per year, with 74 orders at an annual cost of $2,591, Numerator found.

About 9% of her spending takes place at Amazon - slightly less than what she spends at Walmart, the world's largest retailer. Amazon customers are also highly likely to compare prices on Amazon, even when shopping elsewhere.

Their favorite product categories on Amazon are cell phone accessories, cases, and chargers, as well as medical supplies and small kitchen appliances. They tend to buy Amazon's in-house labels, and their favorite name-brands are Disney, Hanes, Kraft, and Apple.

Read more of our typical shopper profiles:

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