The Covid-19 pandemic has focused the spotlight on the life insurance industry’s death claim payment process. An example will illustrate its lacunae. As part of the comprehensive financial advice our firm offers, we review clients’ risk coverage and recommend appropriate insurance policies, which they buy either directly or through an agent/brokers.
Claim processing, too, is handled by the clients themselves or their agents/brokers. Mahesh, a client, unfortunately, passed away recently and there was a death claim on his life policies. He had purchased three large term policies ...
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