Timely action saves Dugri man from online fraud

Ludhiana: A timely complaint to the Ludhiana Police cyber cell helped a resident of Urban Estate, Dugri, get his Rs 3.50 lakh back from online cheats.
Pawan Kumar Nagpal, who works with a private firm, said, “As I wanted to upgrade the data plan of my cellphone number, I searched for the telecommunication company’s customer care number on Google. I found the number, but my call was not answered. After a minute, I received a call and the caller introduced himself as a representative of the telecommunication company. On the pretext of upgrading my data plan, he asked me to share the details of my credit card.”
Minutes later, Nagpal received a message that Rs 3.50 lakh had been debited from his account. He immediately contacted the Ludhiana police cyber cell and lodged a complaint.
Cyber cell-II in-charge inspector Jatinder Singh said, “During the probe, it was found that the fraudsters had done shopping of Rs 3.50 lakh at an online store. They had purchased expensive gadgets. We wrote to the company and the delivery of the products was put on hold. Following the proper process, the company returned the money and the order of the accused was cancelled.”
“It is a request to the residents to never share their bank account, credit card and debit card details with any caller. Also, avoid searching customer care numbers on Google. Rather, visit the official website of the company to get its contact details,” the inspector added.