Summing up some of the winning factors and challenges for a successful gaming startup in India
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A clear plan of implementation and success path is essential for any business, more so for gaming start-ups. It can help map out the specifics of the business and discover some unknowns. A successful gaming strartup is a mix of few aspects. We will analyse some of the winning factors to run a startup, and also the inevitable challenges.
Product Market Fit
We have seen many of the gaming start-ups being unsuccessful. The biggest reason for the failure of most start-ups is not being able to achieve product-market fit. For a good market fit, two methods are important for online gaming. The first one is to create new games and evangelize them. The products should be unique with less competition in space. For instance – Angry Birds and Temple Run. This has challenges like high risk of failure, high initial markets spend to get to a critical mass of users, and unknown revenue potential.
The second one is to create games from existing games that are popular in the offline space. There is an opportunity particularly when the awareness for the product has already been established offline. For instance, games like rummy, poker, and fantasy cricket. Clarity on the revenue model is essential. The date on transactions in the offline gaming market is well-documented and serves as a good indicator of the online revenue potential.
Under the second category, there are few challenges like too high competition and high churn. Since product idea is not unique, every company has access to the same product blueprint. With so many alternatives in the market, there will be high churn with customers trying out different options leading to increased perpetual business costs on marketing and retention.
Branding & Acquiring Users
Initially, to achieve critical mass, it is important to be frugal with marketing spends. Look at the innovative ways to promote your brand. Think of the Zoozoo campaign by Vodafone or Amul’s girl Shoba. The campaigns were cost-effective and had a strong recall. It is very important to identify the monetisation potential of your customers and potential market share. This will be the basis to justify advertising costs and strategies for your business. Until you reach a critical mass of users, it is very important to grow organically through customer referrals.
Technology Stack
In an online business, tech is a winning factor in business funnel efficiency and product quality. Prohibitions in Google Play make gamers download the games from outside sources, creating loss of attribution and an un-estimated RoI on marketing spend.
A user goes through the cycle of discovery to acquisition, engagement, retention, churn, and then reactivation. At each stage, businesses need to engage with users and invest in the right tools, either build them or licence them.
On the product side, gaming application is a challenging online product. Gaming has the highest ratio of user inputs per minute. They tap on gaming apps more frequently than other applications like e-commerce or online banking. Therefore, network issues, device issues, interference with other processes make it a more challenging task to build a flawless gaming product.
The People
Investing in talent with skillsets, the right technology and marketing makes investing capital efficient with the reduction in costs of learning from failures in gaming startups.
Adaptable work culture in a start-up is crucial. It helps during setbacks to pivot the business according to market conditions and user behaviour. The resurgent culture of the founding team makes a difference in making a comeback.
Right Investor
The right investor would add value while identifying gaps. He can mentor growth, identify risks, help in branding and networking to leverage further fundraisings.
Success or failures in the gaming industry need a balance across product, market space, tech edge, and most of all, seasoned investors who can weather the storm.
The author Naresh Naik is the CEO at IREP Capita
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