Holidaymaker slams 'filthy' £1,750 London quarantine hotel and claims she was treated 'like a criminal' after returning from Bali
- Southport mother Lyn Siddle returned to England from Indonesia last Sunday
- She tested negative on leaving the amber list country and completed her forms
- But changing flights in the UAE she had to show she'd paid for a quarantine hotel
- Her stay at the Ramada Hounslow hotel near Heathrow has set her back £1,750
- She claims she's endured broken air conditioning and TV and food in plastic tubs
A holidaymaker has slammed her 'filthy' £1,750 quarantine hotel, claiming she was treated 'like a criminal' after returning from Bali.
Lyn Siddle, from Southport, returned from the Indonesian island - which is currently on the amber travel list - on Sunday, June 19, having recorded a negative PCR test.
She had completed a passenger locator form, and was going to isolate at home for ten days after arriving.
But as she changed flights in the United Arab Emirates (UAE), which is on the red list, she says she was told she could not board the flight without showing airport staff proof of payment for ten nights in a quarantine hotel in England.
The mother-of-four, 64, then had to frantically shell out £1,750 at the departure gate to book a place at the Ramada Hounslow hotel, near Heathrow.
She has now been quarantining there for nine days but claims to have been subjected to poor living conditions, which made her feel 'like a criminal'.
Lyn Siddle has been at a quarantine hotel near Heathrow for nine days but claims to have been subjected to poor living conditions, which made her feel 'like a criminal'
The mother-of-four described the food as being 'horrible' and the overall experience as being 'like being in prison'
Lyn said: 'The first breakfast I had a potato cake dripping in fat, some beans and some scrambled eggs which were unseasoned'
She told MailOnline: 'It's the waste of government money that annoyed me initially - the number of security people everywhere was incredible, considering my flight to Heathrow was almost completely empty.
'They didn't bring the trolley down the aisle, we all had waiter service because there were so few of us.'
Lyn explained how she then had to wait for a coach to her designated quarantine hotel, but claims she had to mix with travellers from all over the world 'with very little social distancing' in the process.
She then arrived at her room at the hotel, where images show what appears to be dirt on the floor, as well as a broken air conditioning system, a broken television, and food in plastic containers.
A friend commented on her Facebook page saying she was being 'treated worse than a prisoner'.
Lyn added: 'When I arrived I felt like a criminal. I had to wait on the coach while security talked to each other and then escorted me in.
'The food has been horrible. You fill in a form to say whether or not you're vegetarian but other than that, you get what you're given.
'The first breakfast I had a potato cake dripping in fat, some beans and some scrambled eggs which were unseasoned. It was like being in prison.
Among the issues Lyn claimed to have had when she first arrived in the room was a broken air conditioning unit
She also claimed the television in her room at the Ramada, where she is having to isolate for 10 days, wasn't working
The stay at the Ramada Hounslow hotel, near Heathrow, has cost Lyn some £1,750
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'I then had curry, for both lunch and supper, for several days. I like curry but I was having it around the clock.
'You don't even get proper cutlery or a paper plate - you just have to eat from these plastic containers, which, if you're having rice all the time, means it can end up falling out and that's how the floor becomes dirty'.
Lyn says after eight days of 'complaining, frustration and stress' she has since been moved to a bigger, cleaner room with a working TV and air conditioning.
Department for Transport guidance states if you have been in a country or territory on the red list in the 10 days before you arrive in England, you must quarantine in a managed hotel.
Government guidance also says people should not travel to red list countries or territories.
Ramada Hounslow and parent company Wyndham have been approached for comment.
