The Economic Times
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| 27 June, 2021, 02:44 AM IST | E-Paper
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    Kirana grocery retail stores see record adoption of tech, led by Udaan, SnapBizz

    Illustration: Rahul Awasthi

    Synopsis

    India has an estimated 12 million-plus neighbourhood stores and despite double-digit growth in online grocery, offline still contributes more than 90% of overall FMCG sales.

    The past six months saw a record number of kirana (neighbourhood stores) adapt to retail tech platforms as they could place orders for stocks from distributors even during restricted operating hours, and ensure seamless deliveries amid lockdown-led supply chain disruptions, executives said. “Quality assurance, price transparency, anytime order placements, daily deliveries and better cash flow management is leading to rapid adoption of tech by
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