Gujarat: Technical glitch snags force VNSGU to call off mock tests, exams

SURAT: With its online examination platform marred by technical glitches, South Gujarat’s largest university — Veer Narmad South Gujarat University (VNSGU) — was forced to announce cancellation of all mock tests as well as online examinations, barring those of BEd and medical streams, at the last moment.
The university issued a notification on Saturday declaring postponement of the examinations until further notice as students faced problems while trying to log on to the platform. During the online mock tests, many students were not able to log in. Those who managed to log in had hardly attempted a few questions when the system logged them out. These issues forced the university to call off all mock tests and online examinations. Examinations of first semester of BEd which begins on Monday and that of medical faculty will be conducted as planned.
The top officials of the university put the blame on students saying that the wrong contact details provided by them, including mobile number and email address, resulted in the glitch. However, the technical committee of the university is investigating the matter and is hopeful of finding a solution soon. University sources said that the server may have crashed due to the heavy traffic. VNSGU decided to conduct all the examinations simultaneously resulting in too many students trying to log in at the same time, they said.
“There is a mismatch in the contact information submitted by the students at their college and the one they are using to log on to the portal. Also, data of some of the old students is not available. We have asked the students to provide to their colleges mobile numbers of all family members and at least two email addresses,” said vice chancellor Dr K N Chavda.
He added that the academic council will decide on the new time-table. However, it is being deliberated that the online examinations be now conducted in a phased manner.