No dine-in, restaurateurs frustrated

Restaurateurs are little relieved because an hour’s cut in curfew timing will provide them with some relief when catering to customers, as order volumes are expected to go up.

In the recent revision of guidelines issued by the state government, restaurateurs have little relief as dine-in continues to be prohibited by the state administration. Restaurateurs are little relieved because an hour’s cut in curfew timing will provide them with some relief when catering to customers, as order volumes are expected to go up.

“Most orders pour in during the evening time and therefore, an hour’s extension will certainly help. However, one size fits all policy does not apply to restaurants. People go to plush fine dine restaurants for the experience and ambience along with the food and their takeaway volumes will be minimal. We expected that some relief would be provided to restaurants by allowing them to start with dine-in services,” said Narendra Somani, president, Hotels and Restaurants’ Association, Gujarat.

While takeaway services are providing restaurants with some cushion in terms of revenue to help keep their business running, it adversely impacts their margins.

“People come to enjoy a thaali and food being served to them. Takeaways don’t work for our kind of business,” said the owner of a restaurant in the city that serves thaalis.

“On top of this, each takeaway order received from food-delivery apps takes out a chunk of our revenue as commission,” he added.


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