Patiala, May 24

The Punjab Government has been upgrading Sewa Kendras from time to time with a view to provide all kinds of citizen centric services to residents. At present, 300 services of 25 departments are running successfully through Sewa Kendras, claims the district administration.

In a release here today, the district administration stated, “Patiala district has been ranked number one in the state in providing timely services to the people. In all, 2,25,236 people have been provided services through Sewa Kendras in the last one year.”

“This has been possible only because all applications submitted by people through Sewa Kendras have a unique number. It makes processing and evaluation of applications easier. Every application is digitally processed by the Department of Governance Reforms. A record is maintained of the number of applications received by officer/employee concerned. Accordingly, senior officials of the district administration hold daily meetings with their counterparts in different departments regarding the timely disposal of applications,” the district administration added.

“Special care has been taken for services related to farmers such as land ‘farad’, non-encumbrance certificate, ‘jamabandi’ and copy of revenue records. Services related to the Police Department such as DDR, copy of FIR and report of missing mobile are also provided through Sewa Kendras,” the district administration stated.

“Any citizen can book advance appointment through the link https://esewa.punjab.gov.in/CenterSlotBooking from his/her home over phone. Besides, a courier service is also being launched to deliver certificates at applicants’ homes,” the district administration added.

“The department will start a helpline number for public complaints and valuable suggestions. Anyone can find the status of his/her application by filling the application number on link https://esewa.punjab.gov.in/trackStatus. For verifying the authenticity of their certificates applicants can visit https://esewa.punjab.gov.in /certificate verification link,” the district administration said.—TNS