ReutersNew Delhi: Flipkart hired 23,000 people between March and May to strengthen its supply chain, the Walmart Inc.-owned e-commerce firm said on Tuesday.
The Bengaluru-based company is also conducting supply-chain management training for its direct hires, while adhering to various safety protocols at its warehouses in light of the Covid-19 pandemic.
At Flipkart, the top priority is to meet the needs of consumers through a safe and robust supply chain while ensuring the safety of employees, Flipkart's Senior Vice-President (Supply Chain) Hemant Badri said. "The growing demand for e-commerce services across the country as people continue to remain indoors to fight the virus has necessitated a ramp-up of our supply chain, creating thousands of employment opportunities. All new hires will be covered with our healthcare and wellness initiatives to ensure their safety during these testing times," he said.
The training is a mix of classroom and digital sessions using Flipkart's own Learning Management System and WhatsApp, Zoom and Hangouts. These training sessions span customer service, delivery, installation and safety and sanitation measures, along with the handling of handheld devices, point-of-sale machines, scanners, various mobile applications and ERPs. They are also informed and trained in the safety regulations and protocols around Covid-19 to ensure their and customers' safety.
Earlier this month, Flipkart said it's expanding its grocery warehousing capacity by more than 8 lakh square feet in Delhi, Kolkata and other cities. The additional capacity will help the company cater to more than 73,000 grocery orders per day.
E-commerce in India witnessed a strong growth amid the pandemic as containment measures introduced millions to the convenience of online shopping, and prompted seasoned online shoppers to buy more. Social distancing, a large smartphone user base and reliable broadband took e-commerce beyond metros into smaller cities and towns.
The Bengaluru-based company is also conducting supply-chain management training for its direct hires, while adhering to various safety protocols at its warehouses in light of the Covid-19 pandemic.
At Flipkart, the top priority is to meet the needs of consumers through a safe and robust supply chain while ensuring the safety of employees, Flipkart's Senior Vice-President (Supply Chain) Hemant Badri said. "The growing demand for e-commerce services across the country as people continue to remain indoors to fight the virus has necessitated a ramp-up of our supply chain, creating thousands of employment opportunities. All new hires will be covered with our healthcare and wellness initiatives to ensure their safety during these testing times," he said.
The training is a mix of classroom and digital sessions using Flipkart's own Learning Management System and WhatsApp, Zoom and Hangouts. These training sessions span customer service, delivery, installation and safety and sanitation measures, along with the handling of handheld devices, point-of-sale machines, scanners, various mobile applications and ERPs. They are also informed and trained in the safety regulations and protocols around Covid-19 to ensure their and customers' safety.
Earlier this month, Flipkart said it's expanding its grocery warehousing capacity by more than 8 lakh square feet in Delhi, Kolkata and other cities. The additional capacity will help the company cater to more than 73,000 grocery orders per day.
E-commerce in India witnessed a strong growth amid the pandemic as containment measures introduced millions to the convenience of online shopping, and prompted seasoned online shoppers to buy more. Social distancing, a large smartphone user base and reliable broadband took e-commerce beyond metros into smaller cities and towns.