MYSURU: During the first wave of Covid-19, the model of the Covid-19
war room in
Mysuru was followed across the state.
During the second wave, the district war room has again come in handy in the fight against the pandemic.
We felt it was necessary to start a new helpline just to cater to all the queries pouring in in mid week of April, though there were existing helplines. We got a number with a quick recall value and the same was shared on facebook live. The number of calls received is a testimony to the efficacy of the initiative.
Rohini Sindhuri, DC, Mysuru
From testing, triaging to treatment, the war room is playing a crucial role in the district's fight against the infection. The entire process has been digitised, helping people get the required services on time.
The number of calls received at the war room is testimony for its popularity. Between April 28 and May 21, the war room received as many as 15,178 calls. The highest number of calls was received on May 6 at 1,022 calls.
According to available data, 101 staff and volunteers are serving in the war room. The
helpline and triage sections are working in two shifts while bed allotment section works round the clock in three shifts. There are 54 personnel in the helpline section, 36 in triage section and 11 in the bed management section.
According to the sample data for three days (May 10, 15 and 17) people made the highest number of calls seeking oxygen beds. Of the 1,695 calls, 550 (32.4%) were made seeking oxygen beds. This is followed by High Dependency Unit (HDU) beds (288 calls- 17%) and ICU beds (270 calls-15.9%).
Lt Col Dr Ashok SU, who is heading the war room said 60 NCC cadets are also serving in the war room. “Youth For
Seva and
Yuva Brigade activists are serving in the night,” he said.
New helpline
“We felt it was necessary to start a new helpline just to cater to all the queries pouring in the middle of April, though there were existing helplines. We got a number with quick recall value,” said DC Rohini Sindhuri.