Manpower crunch brings better pay for delivery staff

Manpower crunch brings better pay for delivery staff
By , ET Bureau
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Amazon, Flipkart, Grofers, Shadowfax and Ecom Express said they have hiked payouts to delivery staff up to double the previous levels to meet demand

ETtech
Illustration: Rahul Awasthi
Ecommerce and logistics firms are offering hefty increments, incentives and perks to retain manpower and hire more people as they grapple with an acute shortage of delivery staff amid the second wave of Covid-19.

Amazon, Flipkart, Grofers, Shadowfax and Ecom Express said they have hiked payouts to delivery staff up to double the previous levels to meet demand.

Industry estimates suggest delivery staff has nearly halved in some cases owing to high rates of infection given the nature of their job, which puts them out of work for weeks, reverse migration as someone back home has contracted the infection or because they are afraid of catching the disease.

Grofers said it is paying up to double the previous salaries to its delivery staff, besides providing meals to its delivery professionals.

Shadowfax has increased payouts by 10-15% depending on the region, said chief of operations Praharsh Chandra. It is also providing other services such as oxygen concentrators, Covid insurance and access to a Covid helpline.

Taskmo's co-founder Prashant Janadri said the company's gig delivery staff makes Rs 900-1,500 a day now, up from Rs 700-1,000 earlier.

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