PLEASANTON, Calif., May 19, 2021 (GLOBE NEWSWIRE) -- Workday (NASDAQ:WDAY), a leader in enterprise cloud applications for finance and human resources, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the 2021 Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large, and Global Enterprises* for the fifth year in a row based on completeness of vision and ability to execute.
The events of 2020 have caused many organisations to accelerate their finance digital transformation efforts. As a result, finance leaders are turning to Workday to help them plan, execute, and analyse all in one system. The company’s broad portfolio of cloud finance offerings brings new levels of visibility and control that go beyond the boundaries of traditional Enterprise Resource Planning (ERP) systems. Together Workday Financial Management, Workday Adaptive Planning, Workday Accounting Center, Workday Prism Analytics, and Workday Spend Management deliver a deep and comprehensive solution for enterprise planning and analysis across all finance processes including record to report, report to forecast, contract to cash, and source to pay.
Relentless Focus on Customer Success and Innovation to Elevate the Office of the CFO
Workday continues to deliver on its vision for the office of the chief financial officer (CFO) to optimise organisational agility and deliver trusted insights to fuel the most effective operations. Its commitment to delivering exceptional customer value and continuous innovation is helping organisations from a diverse range of industries and sectors. With more than 1,000 Workday Financial Management customers and 5,500 Workday Adaptive Planning customers in more than 120 countries, Workday continues to drive global innovation fueled by machine learning (ML) and advanced analytics to allow customers to:
Consistent Customer Satisfaction
Workday aims to maintain a customer satisfaction rating of over 95% and achieved an industry-leading 97% customer satisfaction rating in its most recent customer satisfaction survey. Key factors in the consistently high customer satisfaction rating include the ability to understand customer needs, the quality of technical support, and the responsiveness of the Workday customer experience organisation. Additionally, Gartner Peer Insights documents customer experience through verified ratings and peer reviews. As of 12th May 2021, Workday customer reviews include the following:
Comments on the News
“As an international organisation, we need to be dynamic and easily adapt to changing market conditions,” said Rob Bloor, group financial controller, EQ. “With Workday, our transaction and planning data are in the same system, and we're able to translate data into insight we need to make decisions. Having our accounting and planning teams work off of the same data set makes it possible for us to be continuously agile and confident in our decision making.”
“We’re thrilled Workday built machine learning into its core cash-to-pay application natively, creating a seamless extension to our accounts receivable process,” Preeti Iyer, senior director, Finance & Order to Cash, Blue Yonder. “Workday has all of our data, and knows how we handle cash applications, and how we’ve applied payments in the past. This deep understanding gave us a huge leap forward, was more cost effective, and has helped us realise value faster as we continue to reduce time spent on our complex cash applications and move from 70 percent of our time spent on manual matches to just 20 percent.”
“Workday has proven it is a modern cloud system that delivers continuous innovation to its customers and is a true partner for Shelter Insurance,” Tina Workman, vice president of accounting and treasurer, Shelter Insurance. “We went live on Accounting Center last year and have since retired several legacy COBOL programmes that had little visibility into creating accounting from operational systems. With Workday Accounting Center we have full transparency into detailed accounting creation from close to 75 files from policy, claims, and other systems, streamlining our accounting into one system and providing us with deeper insight into insurance product profitability.”
“We believe the reason Gartner continues to recognise Workday as a Leader in Cloud Core Financial Management Suites is our deep customer commitment and relentless focus on innovation to help advance the Office of the CFO,” said Terrance Wampler, general manager, Workday Financial Management. “For finance organisations, having proven solutions that support current and emerging finance processes provides a clear competitive advantage. With Workday, our customers can more easily distill actionable insights from all of their data, quickly remove friction from finance processes, and continuously plan to deliver the strategic business partnership that their organisations require from finance.”
Additional Information
*Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large, and Global Enterprises, John Van Decker, Greg Leiter, Robert Anderson, 10 May 2021
**Gartner Magic Quadrant for Cloud Financial Planning & Analysis, Robert Anderson, Greg Leiter, John Van Decker, 6 October 2020
Gartner Disclaimer:
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
About Workday
Workday is a leading provider of enterprise cloud applications for finance and human resources, helping customers adapt and thrive in a changing world. Workday applications for financial management, human resources, planning, spend management, and analytics have been adopted by thousands of organisations around the world and across industries—from medium-sized businesses to more than 45 percent of the Fortune 500. For more information about Workday, visit workday.com.
Forward Looking Statements
This press release contains forward-looking statements including, among other things, statements regarding the expected performance and benefits of Workday’s and Workday Strategic Sourcing’s offerings. The words “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “expect,” “seek,” “plan,” “project,” and similar expressions are intended to identify forward-looking statements. These forward-looking statements are subject to risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. Risks include, but are not limited to, risks described in Workday’s filings with the Securities and Exchange Commission (“SEC”), including Workday’s Form 10-K for the fiscal year ended January 31, 2021 and future reports that may be filed with the SEC from time to time, which could cause actual results to vary from expectations. Workday assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this release.
Any unreleased services, features, or functions referenced in this document, our website, or other press releases or public statements that are not currently available are subject to change at Workday’s and Workday Strategic Sourcing’s discretion and may not be delivered as planned or at all. Customers who purchase Workday and/or Workday Strategic Sourcing services should make their purchase decisions based upon services, features, and functions that are currently available.
Media Contact:
Diane Orr
media@workday.com