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Wireless

French operator Red by SFR faces legal action over marketing practices

Thursday 13 May 2021 | 08:52 CET | News
French consumer protection association UFC Que Choisir has started legal action against Red by SFR, the low-cost mobile brand within the Altice France group, accusing the operator of deceptive practices when marketing its plans in the two years to December 2019. During this time, hundreds of thousands signed up to offers at price points described as "not limited in time" or "guaranteed for life." After attracting many customers, Red by SFR has been blamed for introducing price rises between September and December 2020, with increases ranging from 30 to 75 percent compared to the initial cost

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Categories: Mobile & Wireless
Companies: Altice France / Bouygues Telecom / Orange France
Countries: France
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