Have Aadhaar-related query? UIDAI makes this service available whole week

Aadhaar card holders can avail this UIDAI service by sending an email at help@uidai.gov.in. Photo: HTPremium
Aadhaar card holders can avail this UIDAI service by sending an email at help@uidai.gov.in. Photo: HT
 1 min read . Updated: 22 Apr 2021, 03:09 PM IST Staff Writer

An Aadhaar-related query is not going to remain without being answered now. The Unique Identification Authority of India (UIDAI) that allocates 12-digit unique identity number has introduced Aadhaar Helpline throughout the week. The Aadhaar helpline service has been made available in 13 languages that an Aadhaar card holder can avail by simply calling at toll free number 1947 or by sending an email at help@uidai.gov.in.

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The UIDAI informed about the Aadhaar Helpline service from its twitter handle citing, "#AadhaarHelpline is available throughout the week. For agent support, call 1947 during any of the given hours. IVRS support is also available 24x7. You can also write to us at help@uidai.gov.in." The UIDAI further announced that Aadhaar card holders can get agent support in this helpline service from Monday to Saturday from 7:00 AM to 11:00 PM while on Sunday the agent support will be available from 8:00 AM to 5:00 PM.

On how to avail Aadhaar Helpline service the UIDAI tweeted, "Connect with #Aadhaar #Helpline to get answers to all your Aadhaar related queries, place a call on our toll-free helpline 1947 or write to us at help@uidai.gov.in."

Informing Aadhaar card holder about the languages in which the Aadhaar Helpline service is available the UIDAI went on to add, "The #Aadhaar #Helpline 1947 provides support in 13 languages – Hindi, English, Telugu, Kannada, Tamil, Malayalam, Punjabi, Gujarati, Marathi, Oriya, Bengali, Assamese, and Urdu. #Dial1947AadhaarHelpline for conversation in the language of your choice."

So, those Aadhaar card holders who have certain queries, they can avail the Aadhaar Helpline service either by giving a phone call on the given number or via email at help@uidai.gov.in.

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