Matthew W. Burr, SHRM-SCP
Employee engagement surveys have been used in organizations for decades, some more successfully than others. Depending on the employees' feedback—and, frankly, on the percentage of completed surveys—surveys are a tremendously effective way to understand how engaged the workforce is and to drive change. Organizations large and small should seek opportunities to create and implement employee engagement surveys.
Matthew W. Burr, SHRM-SCP, owner of Burr Consulting LLC in Elmira, N.Y., and co-owner of Labor Love LLC, is an HR consultant, an assistant professor at Elmira College, and an on-call mediator and fact-finder for the New York State Public Employment Relations Board. He holds master's degrees in business administration and in human resources & industrial relations, and a Lean Six Sigma Green Belt.