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Broadband

OBS provides managed services, contact centre platform to RS Components

Wednesday 14 April 2021 | 08:43 CET | News
Orange Business Services (OBS) has been selected by electronics and maintenance products distributor RS Components to deliver a major digital transformation project, covering IT infrastructure, sales processes and contact centre activities. The distributor, part of UK-based group Electrocomponents, has operations in 32 countries. Its network transformation is enabling contact centre agents to work remotely via a cloud-based platform provided by OBS. The company is also upgrading its SD-WAN and telephony systems, as well as improving its workspace capabilities with Microsoft Teams.

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Categories: Fixed
Companies: Orange Business Services
Countries: United Kingdom / World
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