The logo of India's e-commerce firm Flipkart is seen in this illustration picture. (REUTERS)
The logo of India's e-commerce firm Flipkart is seen in this illustration picture. (REUTERS)

Walmart's Flipkart ramps up grocery services, expands reach to over 50 cities

2 min read . Updated: 02 Mar 2021, 01:40 PM IST Staff Writer

E-commerce giant Flipkart has expanded its grocery services to over 50 cities through its pan-India e-commerce marketplace, as the Walmart-owned company looks to cash in on the burgeoning e-grocery segment in the country.

This expansion will provide users of seven large cities and more than 40 neighbouring cities access to high-quality grocery products, offers, quick deliveries and the most seamless grocery shopping experience, a statement from Flipkart said on Tuesday.

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In the grocery space, Flipkart competes with players such as BigBasket, Swiggy, Amazon, Grofers and Reliance’s JioMart.

"Grocery continues to be one of the fastest-growing categories, with the increase in demand for quality food and household supplies from users. In line with this, we have invested in scaling up our grocery operations across the country, strengthening ecosystem partnerships," Flipkart Senior Vice President - Grocery, General Merchandise and Furniture - Manish Kumar said.

He also said the firm has witnessed an increased demand for groceries from tier-II cities in the past year, fuelled by customers increasing preference for contactless shopping, from the comforts of their home.

"It is a trend that we think will continue and will set the course of e-grocery space in India," he noted.

The sharp growth of e-grocery in India

The Covid-19 pandemic has led to millions of people turning to e-commerce for their grocery purchases that has driven the sharp growth in the e-grocery not only in metros but also from tier II cities and beyond.

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E-grocery is projected to grow to touch $24 billion GMV (Gross Merchandise Value) by 2025 from about $3.3 billion in 2020, according to consulting firm RedSeer.

In its statement, Flipkart said it has invested in the rapid expansion of its grocery services over the years and has managed to scale up exponentially in the past year.

"This expansion has brought the convenience of Flipkart's grocery service to users of metro cities such as Kolkata, Pune and Ahmedabad, with the help of Flipkart's dedicated grocery fulfillment centres... Flipkart Grocery has witnessed 3X growth in the last one year," it added.

Flipkart has also expanded its services to cities beyond the metros such as Mysore, Kanpur, Warangal, Allahabad, Aligarh, Jaipur, Chandigarh, Rajkot, Vadodara, Vellore, Tirupati and Daman, through a satellite-expansion marketplace model.

Flipkart Grocery has over 7,000 products available across over 200 categories.

According to Flipkart, its grocery operations will also give a fillip to the local food processing industry, connecting farmers producers to lakhs of consumers through the tech enabled marketplace.

Recently, Flipkart Group CEO Kalyan Krishnamurthy said the company is working on scaling its loyalty programme, grocery and fashion business as part of its efforts to strengthen its position in the burgeoning Indian e-commerce market.

"...grocery as a category is something where we want to strengthen our value proposition, especially partnering with the roughly million kirana partners we already have in our ecosystem," Krishnamurthy had said during the Walmart post-earnings briefing.

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