Tuesday, 02 March 2021 10:10

NSW police signs deal with US-based firm to modernise technology

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Scott Crouch: "With this historic partnership, Mark43 is bringing our tried and true approach to one of the largest police forces in the English speaking world." Supplied

New York City-based public safety software firm Mark43 has signed a deal to partner with the NSW Police Force as its designated technology provider.

A statement from Mark43 said this would make it the first American single-platform records management system and computer-aided dispatch provider to sign such a big contract with an agency from another country.

The deal was announced in May last year, at which time it was disclosed that the upgrade would be carried out through its local partner, Unisys Australia.

NSW has one of the bigger police forces worldwide and the Mark43 statement said about 18,000 sworn officers would be able to use the system.

There is no Australian RMS or CAD provider to fill this need.

The company claims its modularised solution will "create process efficiency for users, reduce data entry time, decrease incident response times, and improve officer safety through real-time field monitoring and in-time information".

"Ensuring the safety of the community of New South Wales is our top priority," said Deputy Commissioner Corporate Services, Mal Lanyon.

"In partnership with Mark43, NSW Police Force is equipping our frontline police with the best digital technology and capabilities available in the world to prevent, disrupt and respond to crime and serve the needs of our community."

"Signing with New South Wales Police Force solidifies Mark43's presence in the international public safety market," said Scott Crouch, co-founder and chief executive of Mark43.

"With this historic partnership, Mark43 is bringing our tried and true approach to one of the largest police forces in the English-speaking world, and we look forward to working side by side with the New South Wales Police team to modernise public safety technology in Australia."


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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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