South Korea hotel apologizes for exposing nude sauna guests to outside world
The operators of a hotel on South Korea’s Jeju Island are apologizing to guests after a honeymooning couple found that the home windows of its second-floor sauna facilities — which had been marketed as having mirrored, one-way glass— didn’t have mirrored, one-way glass.
“We deeply apologize for causing inconvenience to customers due to the omission of some glass barrier coatings and the operation of the blinds when using some spaces in the women’s sauna,” reads a message posted to the web site of the Grand Josun Jeju, certainly one of a number of Korean inns operated by Josun Hotels and Resorts.
The hotel’s operators added that the sauna services have been closed whereas corrective actions are “taken immediately.”
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News of the see-through sauna was first introduced to mild by a husband who honeymooned on the Jeju property together with his new spouse simply earlier than Lunar New Year final week. Sharing his account online, the person claimed that that they had used the saunas, which included a toilet and bathe, for two days — typically with out protecting themselves with towels — earlier than he later realized he might see into the second-floor facility from outside.
The hotel’s operators say the sauna services have been closed whereas corrective actions are “taken immediately.”
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He additional claimed that many guests, together with feminine minors, had been probably uncovered for the reason that hotel’s opening in January.
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The man alleges that he knowledgeable employees of the problem, solely to once more be instructed that the outside of the home windows had been “mirror-coated,” and that blinds are often drawn over the home windows at night time, however had been by accident left up “by mistake” on the night he noticed the uncovered sauna.
The buyer added that when he continued to complain, the hotel employees referred to as native police to report him for disrupting the enterprise.
“I’m so angry. My honeymoon, which should be full of happiness, has become my worst memory,” he wrote, including that he had paid over 800,000KRW, or round $725, per night time for his suite.
“I am even receiving psychiatric treatment for the shock of taking a shower naked,” he wrote.
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In response, the hotel issued the aforementioned apology, but additionally promised to “provide more thorough guides to protect the privacy of our customers and actively take measures to prevent the same cases from occurring.”
“We deeply apologize for causing inconvenience to customers due to the omission of some glass barrier coatings and the operation of the blinds when using some spaces in the women’s sauna”
“We apologize once again for the inconvenience we have caused to our customers, and we will do our best for your safety and convenience,” they wrote.
An government with Grand Josun additional instructed the Korea Times that the blinds on the outside of the sauna home windows, which had been beforehand solely used relying on “time and weather,” could be pulled down “at all times.”
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Police are additionally stated to be investigating the incident.
