ClearBalance Rates as Highest Performing Patient Financing Program
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PRN | 7 hours ago
SAN DIEGO: Patient financing solutions from ClearBalance HealthCare received the highest performance score, according to healthcare providers interviewed by KLAS Research.
In its premiere report, The Patient Financial Experience, ClearBalance achieved a customer satisfaction score of 91.1 (out of 100), the highest score of any patient financing vendor. KLAS Research bases its analysis and review on independently verified customer feedback.
KLAS points to customer input that ClearBalance strives to exceed expectations and is focused on creating new innovations and opportunities to improve the patient financial experience. An excerpt from the report states: ClearBalance HealthCare excels in driving outcomes. Clients receive more patient payments and say the firm finds ways to work with patients who might not otherwise pay. And they do this while earning positive reviews from patients.
According to Mac Boyter, KLAS Research Director and author of the Patient Financial Experience report, ClearBalance has a highly satisfied customer base. The consistently high positive feedback and praise revenue cycle leaders give ClearBalance and its patient financing solution is extremely noteworthy, he says. It speaks to the commitment and ability of ClearBalance to deliver on its promise.
KLAS score criteria comprises the ability to exceed expectations; innovation; service execution; executive team involvement; value; and referral to others. ClearBalance outpaced other vendors in multiple categories, including:
