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TIM fined EUR 928,000 for altering conditions of basic plan

Wednesday 20 January 2021 | 09:53 CET | News
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Italian communications regulator Agcom has fined former incumbent Telecom Italia (TIM) a total of EUR 928,000 for changing the conditions of its basic prepay plan. The watchdog ascertained that the operator begun charging PAYG customers a fixed monthly fee of EUR 1.99 a year ago even when they had no active plans on their SIM cards, while failing to provide clear, complete and transparent information on the modification.

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Categories: Mobile & Wireless
Companies: Agcom / Telecom Italia / TIM
Countries: Italy
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