Chennai, Jan 19 (UN) Vistara Airlines today clarified that

the mother and a four-month-old infant, bound for Delhi

from Chennai, were not de-boarded by its crew members.

Tamil Nadu Chief Miniser Edappadi K Palaniswami was also

travelling in the same flight to Delhi when the mother and her

infant were de-boarded as the infant kept crying non-stop

yesterday afternoon.

In a statement, a Vistara spokesperson said 'this is with

reference to the story about a pax and her infant getting

offloaded in MAA from a flight to Delhi. The story states

that the mother and the infant were de-boarded by the

crew members.'

'But, actually the mother volunteered to de-board the flight

concerning about the health of her baby; they haven’t

de-boarded by the crew members', it said.

“Vistara would like to confirm that a lady passenger travelling

with her husband and daughter (infant) on our flight UK 838 from

Chennai to Delhi on January 18 had requested to deboard the

aircraft with her daughter, soon after boarding was completed',

the statement said.

The request was made since she was concerned about her daughter’s

health as she was continuously crying. 'Our crew and ground staff

extended full support to the passengers, while ensuring all relevant

protocols were followed', it said.

'Safety and comfort of all our customers is our utmost priority

which was highly appreciated in this case by the passenger and her

family”, the spokesperson said.

UNI GV 1517