By Our Staff

Leading DTH company Dish TV India has launched a new ‘Scan to Help’ feature for its DishTV subscribers. Executed and conceptualised by the first runner-up team of Dish-a-thon 2020.

With this feature, the company aims to empower all existing and new subscribers for self-help in case of any technical errors on the set-top box.

Said Anil Dua, Executive Director & Group CEO, Dish TV India Limited: “Dish TV India has been continuously investing in cutting edge technology to provide unparalleled service and TV viewing experience to its customers. In this digital era, technology-led solutions and offerings are paramount to achieving customer satisfaction and this new AI-enabled tech feature is a step in the same direction. What makes this feature extremely special is the fact that this idea was proposed by one of the top 3 winning teams of Dish-a-thon 2020. This was an in-house team, Team DishTV and they have taken the idea forward to its solutioning and complete execution. New features like ‘Scan to help’ are set to redefine and shape up the future of the M&E/Broadcasting industry.”