HYDERABAD: Despite a government order, applying to get a claim of Rs 5 lakh under the insurance scheme has become an uphill task for the kin of both transport and non-transport vehicle owners in the state.
With no proper channel to file claims, families of the deceased say that they haven’t been able to apply for compensation.
In one such instance, when the family of M Surender, an auto driver who died in a road accident on April 6, 2019 approached the transport department for claims, they were asked to come back later as there was no official available.
Nagesh Kumar, brother of the deceased said, “There are no guidelines or any information available with the officials about the scheme. There needs to be a claims officer to address these issues.” As part of its programme to provide social security for transport drivers, home guards and working journalists, the government started the scheme by issuing a government order and designated the transport commissioner as the master policy holder.
GO further states that the assistant motor vehicle inspectors of transport department would be the ‘registering authority’ for transport and non-transport auto drivers for effective implementation of the scheme. When asked if there is a registering authority in the transport department to apply for compensation, C Ramesh, joint transport commissioner said, “They can apply to the concerned district transport officer who would coordinate”