Nasdaq Looks at Connectivity Issue Affecting Some Customers

(Bloomberg) -- Nasdaq said it was investigating an issue with connectivity to the exchange affecting some customers.

The problem affects a large share of OUCH clients, the exchange operator said in a statement, referring to a service that provides clients with their own dedicated port server in the Nasdaq Data Center. The exchange said it’ll provide further details when available.

“Nasdaq continues to investigate issues with connectivity to the exchange for a number of OUCH and FLITE ports,” the bourse said in a statement on its website. “Nasdaq will advise when the issues are resolved.”

Futures contracts on major U.S. equity indexes tumbled as a new strain of coronavirus fueled risk aversion. S&P 500 futures slumped as much as 3% in early trading Monday, while stocks in Europe also sank.

The Nasdaq is the latest in a string of global exchanges to report operational issues. Australia’s stock exchange in November was forced to halt trading because of a technical glitch, while trading on the Tokyo Stock Exchange’s cash equity market was halted for an entire day on Oct. 1, an unprecedented shutdown. Also in October, Euronext NV shuttered markets for three hours, citing a “middleware” issue for the crash.

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