Consumerisation has changed the way digital is adopted, says Nilekani

Nilekani spoke at the Infosys Media Day 2020 event on Tuesday

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Nandan Nilekani | Infosys  | Digital India

Samreen Ahmad  |  Bengaluru 

Nandan Nilekani
File Photo: Nandan Nilekani

Stressing on the importance of digitisation of the economy, Co-founder and Chairman said consumerisation has led to a dramatic change in how digital is adopted.

“Earlier, technology was focused on enterprise, but with the arrival of smartphones, it became the engine of innovation in the world. So consumerisation of technology has led to a dramatic change in how digitisation would change us,” said Nilekani at the Media Day 2020 event on Tuesday.

Trends which emerge from the consumer side of technology are now penetrating large in a big way. For example, consumerisation propelled big data and AI as large started using data to understand what consumers needed and innovate accordingly, he explained.

“Hence, it led to a demand for modernisation of existing applications in large enterprises and is responsible for the way look at technology,” said Nilekani.

But adapting to such new technologies is a huge challenge for big companies such as as they have to move from the current mode of operations to future mode of operations without affecting the current business.

“This can’t be fixed by hiring a lot of people or by spending a lot of money or making an acquisition. It can be fixed by reinventing the corporation which we have been doing for the past three years at Infosys,” said Nilekani.

The company had been re-skilling its workforce long before the pandemic hit via its Live Enterprise platform to adapt to these agile systems.

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First Published: Tue, December 15 2020. 19:48 IST
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