Telenor Norway and Hiya have announced that Telenor Norway will become the first major European carrier to provide Hiya's intelligent call protection service to combat fraud and nuisance calls. Ric Brown, mobile director at Telenor Norway, said its partnership with Hiya will add another critical layer of security to keep its customers safe from fraud calls.

Hiya provides cloud-based live fraud and nuisance call detection to more than 150 million customers worldwide through partnerships with businesses, carriers and technology partners. Hiya uses machine learning to screen more than 12 billion calls each month. 

In Norway, residents receive an average of five fraud calls per month, which can result in financial losses, frustration and damaged reputations for carriers and businesses. Such calls include Covid-19-related scams where the fraudster offers fake cures or health insurance to solicit personal information, or Wangiri attacks where fraudsters trick victims into calling back a premium rate number.

Hiya already supports Samsung Smart Call on hundreds of millions of Samsung devices worldwide, including in Europe. Samsung Smart Call detects and blocks fraud and nuisance calls, including automatic fraud call blocking available on all devices with OneUI 2.5 and beyond.