Capita has won a contract to provide its 999eye live video streaming and location finding service to Surrey Fire & Rescue Service and West Sussex Fire & Rescue Services.
The 999eye service allows callers to live stream videos directly to control room operators, and will send the caller's GPS coordinates to help operators pinpoint their exact location. West Sussex Fire & Rescue Service moved to a joint system with Surrey Fire Rescue & Service in 2019. The 999eye service will be mobilised from a single control room, supporting a total of 50 fire stations, covering around 1,400 square miles. The 999eye service is currently used by 35 emergency services in the UK, US and Canada, as well as 6 non-emergency services in the UK.
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