The store will also have a training section to provide information on a variety of products and services such as home fibre, enterprise and digifarm. There will also be a Tech Zone that will offer same day after sales services for devices, down from the previous seven days. Other new facilities in the shop include: Jitambulishe booths to offer silent voice biometrics enrolment environment, and a bulk Mpesa transacting booth.
Safaricom has 51 retail outlets across the country with 138 care desks spread across various towns.
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