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Published on : Tuesday, December 8, 2020
Stefan Kreuzpaintner has been appointed as the Head of Sales for Lufthansa Group and will assume responsibility for the worldwide sales activities of Lufthansa, Swiss, Austrian Airlines and Brussels Airlines in January. In addition, Kreuzpaintner will join the executive board of Lufthansa Airlines as chief commercial officer at the beginning of 2021, assuming responsibility for the Munich hub of Lufthansa Airlines.
Alongside commercial responsibilities, he will also take the lead for station and cabin crew management, the sustainable development of the hub and cooperation with Munich Airport. As a part of his new role, he will develop innovative offers and bundle the topics of in-flight and ground products along the travel chain, end-to-end digital customer experience, clear and comprehensible customer information and worldwide customer servicing.
Kreuzpaintner succeeds Heike Birlenbach as head of sales, who takes over the newly created resort customer experience Lufthansa Group Airlines next month. Before joining Lufthansa, Kreuzpaintner studied international management at the University of Maastricht in the Netherlands. In 2003 he received his doctorate from the University Of St. Gallen Switzerland.