0
Broadband

ASC eyes LatAm cloud recording market with Oreico tie-up

Friday 27 November 2020 | 11:25 CET | News
German call recording software specialist ASC Technologies has entered into a strategic partnership with Mexico’s Oreico Trading Solutions to offer cloud-based recording services for the Latin American market. Oreico has been using ASC's Omni-Channel Recording, Quality Management and Analytics solutions for several years and has now built a hybrid cloud infrastructure hosted in Mexico to offer ASC's innovative services across the region.

The Smart Recording platform is the first cloud recording solution on Microsoft Azure in Mexico, enabling legally compliant recording of all corporate communications across all channels, including telephony, chat, SMS, video and screen, as well as quality management and analysis functions. The partners said companies with on-premise PBXs can take advantage of the recording as a service from the cloud without having to reorganise their own infrastructure.


 



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: ASC / Microsoft
Countries: Latin America / Mexico
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

ASC adds support for Mitel applications

Published 16 Nov 2020 15:44 CET | World
German call recording software specialist ASC Technologies said it has started to provide support to Mitel for its Workforce ...

German call recording provider ASC sets up Spain unit

Published 03 Apr 2020 12:06 CET | Spain
German call recording software specialist ASC Technologies has further expanded its international presence with the launch of a ...

Mitel expands Customer Experience portfolio with new market, product launches

Published 15 Nov 2019 11:22 CET | World
Mitel announced a series of enhancements to the company's customer experience portfolio. These include the launch of a new ...





Calendar   /   Industry Events

27 Nov Axiata Q3 2020
30 Nov Zoom Video Communications Q3 2020
30 Nov NexTV Series MENA
01 Dec Hewlett Packard Enterprise fiscal Q4
01 Dec 5G Italy
01 Dec NGON & DCI World
02 Dec FTTH Conference
02 Dec Microsoft AGM
02 Dec Telia EGM
03 Dec GCX fiscal Q2
03 Dec Marvell Technology fiscal Q3
03 Dec Liberty Latin America AGM
::: More Calendar Items