0
General

TIM offering voice-controlled landline calls via Google smart devices

Friday 27 November 2020 | 10:36 CET | News
Telecom Italia (TIM) said it has become the first Italian operator to offer landline customers the possibility of making and receiving phone calls via voice-controlled Google smart devices. After launching TIM Voice Smart for mobile numbers earlier this year, the operator has now extended the service to home landlines. Customers with a fibre connection simply have to connect their landline to a Google Nest Mini or Nest Hub to make and receive calls with a simple voice command such as “Hey Google, call mum” or “Hey Google, answer the call”. With the help of Google Assistant, customers can call specific numbers as well as Gmail contacts and businesses using Google search, said TIM, adding that the service is free of charge to fibre customers. 

The operator also announced that its TIMMusic streaming platform is also now available on Google’s smart speakers and displays, allowing subscribers to listen to over 40 million songs including the latest Italian and international releases with the voice command “Hey Google, play…” followed by the name of the artist or album.The operator has already activated a number of Google Home skills including customer service support and bill top-ups, with TIM customers now able to make calls to any landline or mobile number using the “OK Google, call…” voice command.

The new services are part of TIM’s broader collaboration with Google, with the partners pledging to further expand their portfolio with innovative products in the coming months, above all for the smart home.


 



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Google / Telecom Italia / TIM
Countries: Italy
::: add a comment
This article is part of dossier

Fibre

,

IoT


Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

TIM to offer free online digital classes to all

Published 17 Nov 2020 15:48 CET | Italy
Telecom Italia (TIM) has marked the first anniversary of its "Operazione Risorgimento Digitale" ("Operation Digital Renaissance") ...

TIM and Google create AI Academy at Rome's Sapienza University

Published 16 Nov 2020 14:39 CET | Italy
Telecom Italia (TIM), Google and Sapienza University of Rome have announced the launch of a new multidisciplinary training ...

TIM and Atos sign Italian cloud development deal

Published 16 Nov 2020 10:40 CET | Italy
Telecom Italia (TIM) has signed a new strategic agreement with IT services and consulting group Atos to develop a digital ...

Telecom Italia revenues down 5% in Q3, spins off data centre business

Published 11 Nov 2020 08:57 CET | Italy
Telecom Italia (TIM) reported an organic 5.0 percent year-on-year decline in revenues to EUR 3.90 billion in the third quarter of ...

TIM, Google pick winners of 'Smart Spaces' hackathon

Published 24 Jul 2020 11:12 CET | Italy
Telecom Italia (TIM) has announced the winners of the 'Smart Spaces' hackathon launched in collaboration with with Google Cloud ...

TIM, Google activate voice-controlled calls via Google Home devices

Published 16 Jun 2020 09:51 CET | Italy
Telecom Italia (TIM) has teamed up with Google to launch a new service called TIM Voice Smart, allowing customers to make calls ...

TIM, Google sign MoU to build cloud centres for Intesa Sanpaolo

Published 21 May 2020 13:59 CET | Italy
Telecom Italia (TIM) and Google have signed a Memorandum of Understanding with Italian financial services provider Intesa ...

TIM launches new 'Maestri d'Italia' online training venture

Published 10 Apr 2020 09:14 CET | Italy
Telecom Italia (TIM) has announced that it's boosting its ambitious "Operazione Risorgimento Digitale" ("Operation Digital ...

TIM, Google launch smart working offer with Intesa Sanpaolo

Published 08 Apr 2020 15:22 CET | Italy
Telecom Italia (TIM) and Google have launched their first SME-oriented offering since agreeing to collaborate on new cloud and ...

TIM appoints Google executive D'Asaro Biondo to head cloud project

Published 07 Apr 2020 09:34 CET | Italy
Telecom Italia (TIM) has announced the appointment of Carlo D'Asaro Biondo to implement the TIM Cloud Project in partnership with ...

Telecom Italia, Google launch cloud partnership

Published 05 Mar 2020 09:10 CET | Italy
Telecom Italia (TIM) and Google announced the official signing of a strategic partnership covering cloud and edge computing ...

TIMmusic officially available on Alexa devices

Published 13 Dec 2019 14:47 CET | Italy
Telecom Italia (TIM) announced that subscribers to its TIMmusic Platinum service can now ask Alexa devices to play songs, albums ...

TIM launches voice-activated bill and top-up payments via Google Assistant

Published 08 Apr 2019 10:23 CET | Italy
Telecom Italia (TIM) has become the first Italian operator to launch monthly customer bill and top-up payments via Google Home ...

Amazon adds TIMmusic skill to Alexa

Published 02 Apr 2019 15:22 CET | Italy
Telecom Italia (TIM) has announced that owners of Amazon Alexa devices can now access the TIMmusic streaming service via a simple ...





Calendar   /   Industry Events

27 Nov Axiata Q3 2020
30 Nov Zoom Video Communications Q3 2020
30 Nov NexTV Series MENA
01 Dec Hewlett Packard Enterprise fiscal Q4
01 Dec 5G Italy
01 Dec NGON & DCI World
02 Dec FTTH Conference
02 Dec Microsoft AGM
02 Dec Telia EGM
03 Dec GCX fiscal Q2
03 Dec Marvell Technology fiscal Q3
03 Dec Liberty Latin America AGM
::: More Calendar Items