Wednesday, 18 November 2020 17:04

Mastercard, Optus tie up to provide digital identity online and in-store

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Payment solutions provider Mastercard and telco Singtel Optus have entered into a partnership to provide digital identity verification both online and in-store.

A statement from the two companies said the Mastercard digital identity service would be progressively made available to all Optus six million customers who have downloaded the My Optus app.

"Optus' partnership with Mastercard provides our customers with the option to embrace the benefits of a digital identity, not only when they interact with us, but with other organisations too," said Vaughan Paul, Optus vice-president, Digital Consumer.

"ID solves pain points for our customers, such as protecting their identity, while at the same time simplifying the verification of their identity, giving them more control over their personal information and streamlining transactions."

The ID service is claimed to help in tackling SIM-related fraud such as SIM swapping, which research suggests has increased by 400% since 2015 in some countries.

"By using ID to verify a customer's identity for such requests, Optus joins a small group of proactive, multi-national organisations that are implementing biometrics to safeguard SIM registrations," the statement said.

"Mastercard and Optus are working closely to engineer a truly unique experience for customers that will better protect their personal identity information while enhancing their seamless onboarding and checkout experience," said Richard Wormald, division president, Mastercard Australasia.

"Bringing Optus, one of Australia's most trusted telco brands, into the ID ecosystem is an exciting step in Mastercard's digital journey. The partnership is a testament to the trust industry leaders and innovators are placing in Mastercard's global framework."

Ajay Bhalla, president, Cyber and Intelligence at Mastercard, said:."This collaboration builds on Mastercard's commitment to improve how people manage and use their digital identity, providing a more efficient way to interact with businesses and service providers in the physical and digital worlds.

"Collaborating with trusted technology providers, such as Optus, is critical for Mastercard as we advance the delivery of a globally scalable digital identity service."


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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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