ORLANDO, FLA. – AAA Travel, one of the largest leisure travel agencies in North America, is pleased to announce its 2020 Partners of the Year. These 14 highly coveted awards recognize the partners’ commitment to providing AAA travel agents and members with exemplary travel services in their respective product categories, and for marketing, member service and travel agency support. Additionally, four of AAA’s top-performing agents have been honored with Travel Agent Superlative Awards.
“We are proud to present AAA Travel’s Partner of the Year Awards, representing the best of the best in the travel industry,” said Paula Twidale, senior vice president, AAA Travel. “These awards recognize partners who have and continue to demonstrate outstanding commitment to AAA and truly enhance the travel experience for our members.”
As AAA continues to help its members in this ever-changing travel environment, the association remains focused on providing the superior services members expect.
2020 Partner of the Year Awards
- Ocean Cruise Partner of the Year: Royal Caribbean International
- River Cruise Partner of the Year: AmaWaterways
- Guided Tour Partner of the Year: AAA Member Choice Vacations
- Independent Tour Partner of the Year: Pleasant Holidays
- Lodging Partner of the Year: BWH Hotel Group (Best Western)
Best in Marketing:
- Cruise: Celebrity Cruises
- Tour: Pleasant Holidays
- Lodging: BWH Hotel Group (Best Western)
Best in Member Service:
- Cruise: AmaWaterways
- Tour: AAA Exclusive Vacations
- Lodging: BWH Hotel Group (Best Western)
Best in Travel Agency Support:
- Cruise: Royal Caribbean International
- Tour: Trafalgar
- Lodging: BWH Hotel Group (Best Western)
2020 Travel Agent Superlative Awards
- Joy Haizel – The Auto Club Group
Highest Sales Volume
- Joy Haizel – The Auto Club Group
Highest Revenue
- Kelly Monroe – The Auto Club Group
Highest Preferred Cruise Sales
- Felicia Troy – AAA Northeast
Highest Preferred Tour Sales
The Partner of the Year Award selection process included surveys and evaluations from the association’s club travel agency executives. Superlative Awards are based on agents’ leisure travel productivity and leisure group sales from July 1, 2019 through March 30, 2020. Thousands of agents were eligible for the awards, and AAA clubs nominated their top achievers.