• The Southern African Vehicle Rental and Leasing Association recently held its 2020 Manufacturer of the Year Awards.
• Isuzu picked up the coveted Manufacturer of the Year Gold Award.
• The Japanese manufacturer achieved the highest results in leasing and rental categories.
Isuzu Motors announced it was recently named as the overall Manufacturer of the Year at the 2020 Southern African Vehicle Rental and Leasing Association (SAVRALA) Manufacturer of the Year (MOTY) Awards.
The Japanese manufacturer scooped the Gold Award through the attainment of the highest results in both the leasing and the rental categories, attaining scores of 76.1% and 83.9% respectively.
The company's overall score was 80%.
SAVRALA members manage close to 400 000 vehicles per annum in the country. The prestigious annual industry awards reward vehicle manufacturers for the level of service and support provided to the rental and leasing sector.
Close to 40 criteria
To determine the winners of the SAVRALA awards, over 30 of the largest rental and leasing companies in the country complete comprehensive surveys over the past 12 months, covering 36 criteria spread over various areas of business - including communication and contact with the manufacturers, support on both a manufacturer and dealer level, maintenance issues, various financial aspects and Broad-based Black Economic Empowerment (BBBEE) compliance.
In another great achievement the brand's Geraldine Pillay, was awarded Third Position in the Category of the Top Leasing Account Executive at the awards.
Level one BBBEE rating
The organisers attribute Isuzu's win in the Rental category of the SAVRALA awards to the vehicle manufacturer's favourable service level evaluations, as well as its level one BBBEE rating - the best achievement to date by a participating manufacturer in the MOTY awards.
Earlier in 2020 Isuzu was awarded its automotive industry leading level one BBBEE scorecard, which is not only testament to Isuzu’s commitment to transformation as a business imperative, but also aligns to South Africa’s transformational and economic progression goals, the company said.
"We remain committed to providing support to our customers and partners in the rental and leasing industry. It really comes down to the relationships we have built and the trust our partners have in the Isuzu brand; and being there for our customers for the long run," said Uren.