Smart speak trends now

The study titled ‘Understanding Smart Speaker Usage in non-metro cities collected inputs from over 1000 respondents, included owners and non-owners of smart speakers.

Published: 29th October 2020 12:45 AM  |   Last Updated: 29th October 2020 12:21 PM   |  A+A-

By Express News Service

HYDERABAD:  Smart speakers are comparatively new in India. However, in less than three years of their availability, they have already established an awareness of 54% across nonmetro cities, finds a study by Karvy Insights for Amazon India. The study titled ‘Understanding Smart Speaker Usage in non-metro cities collected inputs from over 1000 respondents, included owners and non-owners of smart speakers.

Increased adoption of smart speakers in non-metros
Smart speakers are Wi-Fi speakers that you can control using your voice. They are versatile and customers use them for different things like listening to music, devotional content, controlling smart home, kids’ learning and nursery rhymes, bill payments or just as a fun conversational assistant. Interacting in Hindi with the voice assistant also emerged as a popular trend with 43% of smart speaker owners from non-metros interacting with their smart speaker in Hindi.

Respondents from Hyderabad, Lucknow, Kanpur, Pat n a , Jaipur, Ahmedabad, Vijaywada and Vishakapatnam shared that on an average they use smart speakers for over 2.5 hours every day. It is also a part of the family as 81% of smart speaker owners keep it in the living room where everyone can access it. While the fascination of voice-control gets customers interested in smart speakers, many are clearly seeing this as a better way of doing things than before.

55% customers who use smart speaker felt they are able to better enjoy music now than before, and 50% of customers saved time on activities like paying utility bills for which they would earlier depend on their phones. Interestingly, 52% of parents who own a smart speaker also mentioned that their kids are learning more than before. “Smart speakers bring convenience and simplify the lives of customers. From switching on a light, listening to music, shopping or even paying utility bills, voice is the most natural way to get things done.

At Amazon, we work hard every day to make Alexa more useful for our customers in India. Alexa supports Hindi, knows shayari, music, dialogues from Indian movies, latest information on cricket, and can even help learn English. Last year, Amazon Echo doubled its growth in non-metros across India. We will continue invent on behalf of customers to make Alexa and Echo an important par t of thei r lives,” said Parag Gupta, Head of Amazon Devices, India. “Emergence of Hindi as a voice command language is the most fascinating aspect.

This will not only boost smart-speaker usage in the Hindi speaking non-metros but also open the opportunity in cities where users prefer other regional languages. The parents in smaller towns have realised that smart speakers can be a great tool in building their kid’s communication skills with proper diction and accent. Also, this will give the kids a break from the increasing number of screenhours which has become a concern. The study also revealed that among those who are aware of smart speakers, Amazon Echo (with Alexa) had high awareness of 97%,” said Debashis Chatterjee, Associate Vice President , Karvy Insights Ltd.

Controlling smart home with voice
Nearly 50% of the non-metro city respondents felt that setting up a smart home is the number one reason to purchase or considering buying a smart speaker. Sma r t speakers and voicecontrol make setting up a smart home easy and affordable without the hassles of re-wiring. All you need is Wi-Fi. You can start with just one smart bulb and based on your needs use other smart appliances like a plug, tube light, fan, air-purifier, AC, vacuum cleaner and more.

Improving language & pronunciation skills for children
Almost 48% parents said that voice -controlled smart speakers are a great way to let kids experience the latest technology as well as use it as a tool for learning. Nearly 47% of smart speaker owners in non-metros agreed that it helped improve their children’s language and pronunciation skills .

Enhanced music experience
The study revealed that 58% of the respondents in non-metros listen to music and unwind every
day. Also, nearly all respondents who use phone or Bluetooth speakers complained about draining phone battery and interruptions in music playback when they received a call. Sound quality is the top reason why people go for it.

A study by Karvy Insights for Amazon India says that Hyderabadis and those in  other metros
are using voice-based speakers such as Alexa and Google Assistant nearly 2.5 hours a day


Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.