Nagpur: Students of Nagpur University faced many technical glitches on Thursday morning during the re-exam for BSc (Mathematics) paper which was cancelled on Wednesday. Over 4,000 students had failed to download the paper on Wednesday afternoon due to a snag in the server, after which the exam was rescheduled.
On Thursday, when the paper commenced at 8 in the morning, the ones who joined early got easy access while others faced several issues during login. The exams started about an hour late for such aggrieved examinees after NU extended time for them. According to officials, as the paper was made available from 7.30am, the examinees rushed to login causing load on the server.
The delay led to a cascading effect on other exams like MA which was scheduled at 1.30pm but started late. Students are suffering due to total mismanagement of NU administration and haste shown in conducting the online exams, as per college teachers who were monitoring the exams.
Even MA paper was made available for examinees about an hour in advance. Students rushed in at the same time for login that slowed down the server again.
Many students complained about not finding the paper of ‘MA research methodology’ on the app after which NU officials made it available. NU helplines were busy throughout the day with a slew of complaints from harried students due to one or other technical glitches that continue to mar the exams right from Day 1.
Some of them also complained that they couldn’t get time to complete paper as it was automatically closed after the scheduled time but they couldn’t login time due to server problems.
NU officials said they would be holding re-exam for students who suffered due to crash in Vodafone-Idea server on October 15.
‘Images of diagrams in BSc paper took time to upload’
According to officials from Promarc Software Limited, problems cropped in Thursday’s BSc paper as images of diagrams took time to upload. “The mathematics paper had over 50 questions with diagrams in 150 questions set for it. Even in WhatsApp account it takes time to upload or send 50 images. Obviously, the server got congested and consumed time for loading diagrams. Moreover, the number of examinees was more than 5,000, who tried to logged in simultaneously. All this overloaded the server and, therefore students couldn’t open the question paper,” they told TOI.
The officials, who have developed Pariksha App, added they reduced the resolution of diagram images by sitting at the exam section past midnight on Wednesday. The BSc paper went off smoothly without any major complaints on Thursday, barring minor ones, they said.