LUCKNOW: The ‘woman help desk’ to be set up at all police stations of the state, will provide a receipt bearing a unique number to a complainant after taking down her complaint. The desk will then forward the complaint to the in charge of police station for the formal registering of FIR.
Acting on the directions of Chief Minister Yogi Adityanath, DGP Hitesh Chandra Awasthy issued instructions to all district police chiefs and commissioners to establish these desks at every police station. The instructions were part of initiative of the government under the ‘Mission Shakti’ scheme.
Awasthy said that well-informed and properly trained women constables would be deployed at these help desks. “Training in English communication would also be imparted to women cops deployed in big cities. The Police Training School in Meerut has been chosen for imparting the training as it is also equipped with a language lab,” he said.
The DGP said that women coming to file their complaints at the police station would be made comfortable at the reception centre. The person on the help desk would enter their complaint in a computer and then hand over a receipt which will have a number.
“The complaint then would be immediately handed over to the police station in charge,” the top cop added.
Senior officers said that the complaint number would help know about the status of the case during the review.