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Paytm removed from Google Play Store for violating policies on gambling

Paytm issued an official statement and said Google suspended Paytm app as it violated Play Store policies on gambling.

By: Tech Desk | New Delhi | Updated: September 18, 2020 6:24:05 pm
Paytm, Paytm loss, Paytm Payments Bank loss, Vijay Sekhar, Alibaba, Business news, Indian ExpressPaytm removed from Google Play store.

Google has removed Paytm and Paytm First Game Fantasy apps from the Play Store while other applications like Paytm for Business, Paytm mall, Paytm Money, and a few more are still available. Commenting on the matter Paytm issued an official statement and said Google suspended the app as it violated Play Store policies on gambling.

“We continue to work with Google to restore the app. We assure all our users that their balances and linked accounts are 100 per cent safe. Our services are fully functional on all existing apps and you can continue enjoying Paytm like before,” the company said.

The Google Play Store listing of the Paytm app is currently showing an error that states, “We’re sorry, the requested URL was not found on this server.” This means Android users can no longer able to download the Paytm app. Meanwhile, all existing users who have the app installed on their device can still use all services provided by the app.

Google Play Store policy

Google prohibits online casinos and other unregulated gambling apps that facilitate fantasy sports platforms like Dream 11. The tech giant also reveals that an app that leads consumers to an external site that allows them to participate in paid tournaments to real money clearly violates Play Store policies.

In a blog post posted earlier on Friday, Google’s Suzanne Frey, Vice President, Product, Android Security and Privacy explains, “We don’t allow online casinos or support any unregulated gambling apps that facilitate sports betting. This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies.”

Frey notes, “We have these policies to protect users from potential harm. When an app violates these policies, we notify the developer of the violation and remove the app from Google Play until the developer brings the app into compliance.”

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“In the case where there are repeated policy violations, we may take more serious action which may include terminating Google Play Developer accounts. Our policies are applied and enforced on all developers consistently,” Frey further states.

Commenting on the matter, Akash Karmakar, who represents various tech and app companies said, “While PayTM did not directly engage in, or promote sports betting or gambling, it did have links to third-party sites which did. The ease of using PayTM on these third-party apps may have been viewed by Google as the element which makes PayTM as supporting these sites. Google appears to have taken an ethical stand against apps that promote or even advertise unregulated gambling apps that facilitate sports betting. Since many other apps are also promoting betting and gambling websites through ads and pop-ups, if Google applies the same standard, I would expect more apps will get taken off the Play Store.”

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