Trichy passport seva kendra to hold online grievance redressal meetings for applicants

TRICHY: Passport seva kendra in Trichy will conduct video conferences from September 9 onwards to address grievances of applicants.
Passport officer R Anand said that the passport seva kendra would resume its operations on September 9, after a long gap. The applicants may visit the Kendra by strictly following Covid-19 standard operating procedures (SOP).
The online grievance redressal will be held on Skype and WhatsApp.
The applicant should give a missed voice call on WhatsApp to 7598507203. The grievance officer will return the call, either by voice or video call as per the requirement of applicant. Calls can be made between 9.30am and 1pm.
The applicant will then be asked to submit additional documents by the grievance officer either by email or post. Following this, the application will be further processed.
The facility is available only for applicants, who had already applied for a passport.
General inquiries can be made through telephone, email, or WhatsApp messages during office hours.
For further queries, contact: 1800-258-1800, 0431-2707203 or 2707404 and WhatsApp 7598507203. For inquiries over mail, email to rpo.trichy@mea.gov.in on working days.