SBI introduces new facility for ATM users. Details here

"Now every time we receive a request for Balance Enquiry or Mini Statement via ATMs, we will alert our customers by sending an SMS so that they can immediately block their Debit Card if the transaction is not initiated by them," the country's largest lender said in a tweet.

SBI has asked its customers to be alert and immediately notify the bank in case balance, mini statement requests were not made by them. "It could be a scammer's attempt to check your bank account for the money. Immediately notify and request your bank to freeze your card," SBI said.

The bank has been giving tips to its customers on ways to keep their money safe. "Use your power of knowledge to recognize fraudsters who are always on the prowl looking for some loophole in your security system. Here are some Safety Tips," SBI tweeted.

Earlier, SBI had introduced cardless cash withdrawal facility to protect its customers from unauthorised transactions across all SBI ATMs. This new facility has been active since the start of 2020 and allows ATM cardholders to withdraw cash with the help of one-time password (OTP). For cash withdrawal over ₹10,000 between 8 pm and 8 am, SBI customers will have to provide OTP along with the Debit card PIN. The OTP-based withdrawal is not available at non-SBI ATMs.