Coimbatore: The Bharat Petroleum Corporation Limited (BPCL) has launched booking of LPG cylinders and making payment via WhatsApp to ensure contactless payment during the Covid-19 crisis.
“Consumers can send a message to toll-free number 1800-224-344 from their registered mobile number to access as many as nine options including cylinder booking, emergency contact number and complaint number. Upon sending the corresponding number, cylinder will be booked and a link sent to pay the bill amount,” said BPCL manager P Sasidharan. “Customers can also book cylinders just by giving a missed call from their registered number to 77109-55555. The link to pay the bill amount will be sent as message.”
Over 5% of BPCL customers in Coimbatore have started using WhatsApp to book cylinders. As much as 15% of them have started using digital payment methods, the official said. “We have over three lakh customers in Coimbatore and 19 lakh customers in nine districts, including Salem, Nilgiris and Nammakal.”